Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use 7Signs Casino. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you confirm that you understand and accept these terms, together with any additional rules or notices displayed on the website.

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1. General terms and eligibility

These Terms & Conditions form an agreement between you and the operator of 7Signs Casino. They apply to your access to the website, your account, the services made available through the website and your participation in casino games or other available activities. Additional terms may apply to particular games, promotions, payment methods or services. Where additional terms apply, they will be shown before or when you use the relevant feature.

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You must be at least 18 years old and legally permitted to use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before accessing or using 7Signs Casino. We may ask for evidence of your age, identity, location or eligibility at any time. If you cannot provide satisfactory information, access to your account or services may be restricted, suspended or ended.

You must provide information that is accurate, complete and up to date when registering. You must update your information if it changes. You must not create an account using another person's identity, provide misleading information or allow another person to use your account. You must also comply with any account or registration limits stated on the website. Duplicate, linked or suspicious accounts may be reviewed and may be subject to appropriate action.

You are responsible for keeping your login details confidential and for activity carried out through your account.
You must notify us promptly if you believe your account has been accessed without permission or your login details may have been compromised.
You must not use the website for unlawful activity, fraud, money laundering, abuse, harassment or any other improper purpose.
You must not use software, devices or techniques intended to interfere with the website, manipulate a game or obtain an unfair advantage.
You must not permit another person to deposit, play or withdraw through your account unless expressly allowed under the applicable rules.
You must follow all instructions, notices and security checks displayed on the website.

Acceptance and interpretation

By accessing or continuing to use the website after these terms are displayed or updated, you agree to be bound by the current version. If you do not agree with any part of these terms, you must stop using the website and request closure of your account where appropriate. References to we, us or our mean 7Signs Casino and relevant service providers, while you means the person accessing or using the website.

These terms should be read together with any applicable promotion rules, game rules, privacy information, responsible gambling information and other notices published on the website. If a specific set of additional terms applies to a particular service, those terms will apply to that service to the extent of any inconsistency.

2. Accounts, funds and games

A personal account may be required to access some or all of the services. We may carry out verification checks before allowing deposits, withdrawals or continued play. These checks can include reviewing identity documents, payment information, source of funds information and other information reasonably required for compliance, security or responsible gambling purposes.

You may deposit funds only through payment methods made available on the website and only where you are authorised to use that method. Payment details must belong to you unless an alternative arrangement is expressly permitted. We may reject, reverse or review a transaction where it appears unauthorised, irregular, fraudulent or inconsistent with these terms. You should check any charges or conditions applied by your bank, payment provider or another intermediary.

Funds held in your account are intended for participation in the services and must not be used for unlawful purposes. You should not deposit money that you cannot afford to lose. A request to withdraw funds may be subject to account verification, payment checks and any applicable game, promotion or legal requirements. We may return funds through an approved method and may ask for further information before processing a request.

You are responsible for reviewing transaction details before confirming a deposit or other account action. If you notice an error, unauthorised transaction or unfamiliar activity, you should notify us through the available support process as soon as possible. We may investigate disputed transactions and take reasonable steps to protect your account and the website.

Game results and technical errors

Games are provided for entertainment. Game results are determined by the rules and systems applicable to each game. Unless a clear technical error is identified, the result recorded by the relevant system will be treated as final. If a game is interrupted, incorrectly displayed or affected by a material technical fault, we may take reasonable steps to correct the issue, including cancelling affected activity where permitted.

You must not exploit a known error or use an error to obtain a benefit. If a technical or administrative error affects a balance, game result, transaction or account record, we may correct the error and adjust the affected account or activity in accordance with applicable law.

Promotions, bonuses and offers

Any bonus, promotion, reward or special offer is subject to its own terms. Those terms may set out eligibility requirements, qualifying activity, expiry rules, wagering or playthrough conditions, maximum values, withdrawal restrictions and other limitations. You should read the relevant offer terms before opting in or using an offer.

We may cancel, amend, suspend or withdraw an offer where there is a technical issue, suspected abuse, an error in the offer information or another valid reason. Promotional benefits may be removed where an account has been opened or used in breach of the relevant terms. A promotion must not be treated as an invitation to gamble beyond your means.

3. Responsible gambling, privacy and website use

Gambling should be an enjoyable form of entertainment, not a way to make money or recover losses. Only gamble with money you can afford to lose and set personal limits before you begin. Avoid gambling when you are distressed, under the influence of alcohol or drugs, or trying to solve financial problems. If gambling is becoming difficult to control, stop playing and seek support from an appropriate gambling-help service in your state or territory.

Set a budget for gambling and do not exceed it.
Take regular breaks and keep track of the time and money you spend.
Do not chase losses or increase your stakes to try to win back money.
Do not borrow money or use essential household funds for gambling.
Use any account, deposit, session or self-exclusion tools available to you.
Ask for your account to be restricted or closed if you need help controlling your play.
Do not gamble on behalf of another person or allow another person to use your account.

We may apply responsible gambling checks, limits, cooling-off measures or other safeguards where appropriate. These measures may affect your access to the website or your ability to deposit or play. You must not try to bypass a restriction by opening another account or using another person's details. Any request for self-exclusion or account closure should be treated seriously, and you should not attempt to continue gambling through another account or service.

Privacy and communications

Personal information is handled in accordance with the applicable privacy notice and privacy laws. We may collect and use information needed to provide the services, verify accounts, process transactions, prevent fraud, meet legal obligations, manage responsible gambling risks and improve the website. Information may be shared with service providers, payment processors, identity-check providers, professional advisers or authorities where permitted or required.

By registering or using the website, you agree that we may send service-related communications, including account notices, security messages, transaction updates and information about changes to the services or these terms. Marketing communications will be managed in accordance with applicable requirements and any choices available through your account or the relevant message.

Website content and intellectual property

The website, including its design, text, graphics, software, logos and other content, is owned by or licensed to the relevant rights holder. You may use the website only for personal and lawful purposes. You must not copy, reproduce, modify, distribute, frame, reverse engineer or commercially exploit website content without permission, except where a right cannot lawfully be excluded.

You must use the website in a way that does not damage, overload or disrupt its operation. You must not introduce malicious code, attempt to gain unauthorised access, interfere with security measures or use automated tools to access or collect website content without permission.

4. Suspension, liability and changes

We may suspend, restrict or close an account where we reasonably consider it necessary for security, verification, responsible gambling, legal compliance, maintenance, suspected fraud, breach of these terms or protection of the website and its users. We may also refuse access to a particular service where permitted. If an account is closed, any remaining balance will be dealt with in accordance with applicable law, verification requirements and the circumstances of the closure.

You may stop using the website at any time and may request account closure through the available account or support process. Closing an account does not remove obligations that arose before closure, including obligations relating to unlawful activity, disputed transactions, outstanding verification or breaches of these terms.

Prohibited conduct and investigations

You must not attempt to exploit an error, collude with another player, use automated play, manipulate transactions, submit false documents or engage in conduct that threatens the security or fairness of the website. We may investigate suspected prohibited conduct and may restrict access, void affected activity, withhold promotional benefits or take other action permitted by law and the applicable rules.

During an investigation, we may request information or documents from you and may delay an account action while the matter is reviewed. You must cooperate with reasonable requests. Information may be retained or disclosed where necessary for security, compliance, dispute resolution or legal obligations.

Availability and technical issues

We aim to keep the website available and accurate, but continuous or error-free access cannot be guaranteed. The website may be unavailable because of maintenance, upgrades, network problems, events outside our reasonable control or issues affecting third-party providers. You are responsible for using suitable equipment, software and internet access and for keeping your device secure.

To the extent permitted by law, we are not responsible for loss caused by your breach of these terms, misuse of your account, failure to protect your login details, interruption outside our reasonable control or reliance on information that was not intended to be a guarantee. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

Changes to these terms

We may update these Terms & Conditions to reflect changes to the website, services, law, technology, security requirements or business practices. The updated version will be published on the website with an updated effective date where appropriate. You should review the terms regularly. If you continue to use the website after an update takes effect, you will be treated as having accepted the revised terms. If you do not accept an update, you must stop using the services.

Applicable law and questions

These terms are intended to operate consistently with applicable Australian laws and gambling requirements. Any dispute should first be raised through the available account or support process so it can be reviewed fairly. Nothing in this section prevents you from contacting a relevant consumer, gambling or other authority, or from exercising a right available to you under applicable law.

If any provision of these terms is found to be invalid or unenforceable, that provision will be read down or removed to the extent necessary, while the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that it has been waived. These terms, together with any applicable additional terms and privacy information, describe the main conditions for using 7Signs Casino.